Change a Supplier on an open Order
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In the event that the original supplier cannot provide the items that are ordered and an alternative supplier is used it is possible to edit the supplier against the order (instead of deleting the order and raising a new order).

 

  1. Under Stock select Order Management.

 

  1. Find the Order that you wish to amend.

 

  1. Click onto the Supplier Field that you wish to change.  The ellipsis button (...) will appear.  Click on this to open the Supplier edit form and amend the supplier.

 

Note that Freeway will not allow you to amend a supplier on an order if parts on the order are not linked to the new supplier.  You will receive a message "This part is not supplied by the selected supplier.  Changing purchase order supplier will not complete".  In this circumstance you should first link the part to the new supplier and then amend the supplier.